- +91 844 9090 904
- info@maximumlearning.io
- Sector 62, Noida, 201309
The Ultimate Management and Leadership Skills Course – Motivating and Leading Your Team & Developing Management Strengths for a High-Performance Culture
What you’ll learn:
Ö To identify and build on your management strengths.
Ö How to overcome your roadblocks to success.
Ö Ways to enhance your interpersonal skills.
Ö Techniques to motivate employees and design jobs so they love what they do and have higher engagement.
Ö How to create and lead successful teams.
Ö When and how to delegate effectively.
Ö Communicate and listen with greater intent and competence.
Ö Negotiate in challenging situations.
Ö How to navigate difficult conversations.
Ö Techniques for creative problem-solving.
Ö This course is divided into nine sections, emphasizing how to manage yourself to get things done, how to manage individual employees and teams, and how to manage for high performance and change. Each section has links to relevant articles, assessments and assignments.
Requirements
· You have a desire to improve your management skills.
· You have a sense of curiosity about yourself as a manager and how to become a better manager.
· You are willing to work hard, do the assignments, and practice, practice, practice the management skills covered.
Description
Many new managers are surprised at how challenging it is to be a good manager, so if you want to improve your skills, take this course.
One of the biggest challenges of managers is interpersonal interactions with your employees, your co-workers and your boss. Studies have shown the most common reason managers get derailed is they lack solid interpersonal skills. This course is based on your continually learning more about yourself, through self-reflection, and then how to perform more successfully as a manager. If you do not have the ability to self-reflect, then you become a prisoner of your impulses, always reacting. Here you will learn to respond thoughtfully and intentionally, rather than always merely reacting.
The course is divided into 9 sections in three main areas: 1) Learning your strengths and managing yourself to get things done; 2) Managing your team for high performance; and 3) Managing processes and implementing your values. All of these are necessary to become a high-functioning manager. Each lecture discusses various SKILLS needed to be a good manager, and gives ample examples.
After each course section, three resources are available:
1) A multiple-choice test will be given, and it is designed to help you remember what you learned. Therefore, these tests are a learning tool.
2) A series of professionally-produced management videos, Coffee & Crullers (written by Dr. Marcic), illustrating challenges for the manager of a coffee shop/bakery chain.
3) Learning exercises and instruments.
This Management Skills course has a total of 22 of these learning exercises and assignments, designed to help you apply the principles you’ve heard in the lectures. The instructor is the author of several books on teaching management through experiential learning and she has used these principles in developing the exercises and assignments. The purpose of these exercises and assignments is not only learning how to be a manager, but to facilitate the habit of learning how to keep learning.
In addition, the course is designed for you to learn through a study group and a coach, both of which will add enormous power to the learning from this course. If you want to get the most out of this experience, organize a study group and recruit a coach.
1. Which of the following is true? (Mgt Mistakes)
a. Strategy/budgeting are the most important management skills
b. The soft/people skills are often undervalued with managers
c. Managers must show strength, to show they are boss
d. Managers must control everything
2. How do you know you have a strength? (Solidify Strengths)
a. You feel exhilarated when you use it
b. You learn quickly
c. Others give positive feedback
d. All of the above
3. Which of the following is NOT an important strength for managers: (Build Strengths)
a. Self-confidence
b. Emotional control
c. Build relationships
d. Mark their tardiness
4. Being agile as a manager means you (Build Strengths)
a. Are smarter than others
b. Can behave according to what the situation demands
c. Walk around, getting to know people
d. Can multi-task
1. High performing companies use more positive comments than underperforming by how many times? (Comm)
a. Twice as many
b. 4.5 times as often
c. 18 times as often
2. Which is NOT a good listening technique (Listen)
a. Don’t interrupt
b. Think about how you will respond
c. Hear from speaker’s point of view
3. Which is true of giving feedback? (Feedback)
a. Concentrate on behavior, not the person
b. Start with 3 positives, then do negative
c. Don't get defensive
d. All above
4. Which works for inquiry? (Advoc/Inquiry)
a. As you know…
b. Here's how I arrived at this conclusion.
c. You never understand me correctly.
5. Which is NOT a factor to resolve a difficult conversation? (Diff Con)
a. State the problem factually
b. Listen carefully
c. Show them why you are right